Successful leaders put their efforts into creating an environment in which their team members’ intrinsic motivators can flourish. However, rewards and incentives, which are extrinsic motivators, can be effective, and a fun supplement to your efforts to create and support an intrinsically motivated culture. If you’re considering a team-based reward incentive initiative, this video has some important recommendations.

Learn more about motivation in my LinkedIn Learning course “Customer Service: Motivating Your Team.”

Rewards and incentives from Customer Service: Motivating Your Team by Brad Cleveland