Incentives, rewards, and other motivational tactics rarely work for long or have limited impact, but you can implement strategies that knock down barriers to great work and significantly improve your customer service.

Learn more about demotivators and how to identify and address them in the video “Removing Barriers: Demotivators” from my LinkedIn Learning Course “Customer Service: Motivating Your Team.”

Removing barriers: Demotivators from Customer Service: Motivating Your Team by Brad Cleveland