Tag Archives: customer relationships
A Dozen Ways to Cultivate Customer Relationships (eCornell)
The principles behind building profitable customer relationships will never go out of style. From the days of the corner store to today’s most agile multichannel...
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Today's Connected Consumers
Cisco recently produced a study based on a survey of Gen-Y-ers (respondents included were college students and workers ages 18-30 years old). Some of the...
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