Call Center - Brad Cleveland

Do You Hire for Skills or Affinity for Service?

Do You Hire for Skills or Affinity for Service?

Nov 8, 2013 | Call Center, Contact Center, Customer Service, Videos

Do You Hire for Skills or Affinity for Service?

My Passion for Customer Service

Nov 1, 2013 | Call Center, Contact Center, Customer Service, Videos

Do You Hire for Skills or Affinity for Service?

The Challenges Our Clients Face

Oct 25, 2013 | Call Center, Contact Center, Videos

Do You Hire for Skills or Affinity for Service?

Why Some Call Centers are Better than Others

Oct 18, 2013 | Call Center, Contact Center, Videos

Do You Hire for Skills or Affinity for Service?

Pressure Test Your Service Operation

Sep 27, 2013 | Call Center, Contact Center, Customer Service, Videos

Do You Hire for Skills or Affinity for Service?

Our Customers are Driving Innovation

Sep 20, 2013 | Call Center, Contact Center, Customer Service, Videos